Translations:LiveGuard - problems solving/2/en: Difference between revisions

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*Check if antivirus is installed, sometimes it may block files from game client. If installed and discovered something blocking, add full game client to exception or uninstall your antivirus (Avast. DrWeb, 360 total security are definitely a no go).
*Check if antivirus is installed, sometimes it may block files from game client. If installed and discovered something blocking, add full game client to exception or uninstall your antivirus (Avast. DrWeb, 360 total security are definitely a no go).
*Check if no antivirus is installed, sometimes there might be virus in computer. In this scenario, simply use tools like [https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner_enu.exe ESET] or [https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe Kaspersky] to clean it.
*Check if no antivirus is installed, sometimes there might be virus in computer. In this scenario, simply use tools like [https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner_enu.exe ESET] or [https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe Kaspersky] to clean it.
*Check if game client is on invalid drive, sometimes it may not work if the game client is on E:/ drive for example. In this scenario, simply move the game client to downloads folder or C:/ drive.
*Check if game client is on invalid drive, sometimes it may not work if the game client is on E:/ drive for example. In this scenario, simply move the game client to downloads folder or <kbd>C:/drive</kbd>.
*Try to disable these/allow the game folder / Anticheat: [https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 Guide] and [https://cdn.mos.cms.futurecdn.net/LCqy2RmxuPwwCCzQgGhxdn-970-80.png Screenshot]
*Try to disable these/allow the game folder / Anticheat: [https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 Guide] and [https://cdn.mos.cms.futurecdn.net/LCqy2RmxuPwwCCzQgGhxdn-970-80.png Screenshot]

Latest revision as of 10:06, 17 May 2024

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Message definition (LiveGuard - problems solving)
If you can't launch the game first of all follow these steps:
*Check if windows updates are installed.
*Check if game is run as administrator.
*Check if antivirus is installed, sometimes it may block files from game client. If installed and discovered something blocking, add full game client to exception or uninstall your antivirus (Avast. DrWeb, 360 total security are definitely a no go).
*Check if no antivirus is installed, sometimes there might be virus in computer. In this scenario, simply use tools like [https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner_enu.exe ESET] or [https://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe Kaspersky] to clean it.
*Check if game client is on invalid drive, sometimes it may not work if the game client is on E:/ drive for example. In this scenario, simply move the game client to downloads folder or <kbd>C:/drive</kbd>.
*Try to disable these/allow the game folder / Anticheat: [https://support.microsoft.com/en-us/windows/device-protection-in-windows-security-afa11526-de57-b1c5-599f-3a4c6a61c5e2 Guide] and [https://cdn.mos.cms.futurecdn.net/LCqy2RmxuPwwCCzQgGhxdn-970-80.png Screenshot]

If you can't launch the game first of all follow these steps:

  • Check if windows updates are installed.
  • Check if game is run as administrator.
  • Check if antivirus is installed, sometimes it may block files from game client. If installed and discovered something blocking, add full game client to exception or uninstall your antivirus (Avast. DrWeb, 360 total security are definitely a no go).
  • Check if no antivirus is installed, sometimes there might be virus in computer. In this scenario, simply use tools like ESET or Kaspersky to clean it.
  • Check if game client is on invalid drive, sometimes it may not work if the game client is on E:/ drive for example. In this scenario, simply move the game client to downloads folder or C:/drive.
  • Try to disable these/allow the game folder / Anticheat: Guide and Screenshot
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