Frequently asked questions: Difference between revisions

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=FAQ & Popular issues=
=FAQ & Popular issues= <!--T:1-->


<!--T:2-->
__TOC__
__TOC__


<!--T:3-->
====Message wtf or File corrupted====
====Message wtf or File corrupted====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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[[File:Message WTF.png]]
[[File:Message WTF.png]]


<!--T:4-->
This error is usually displayed if Windows Defender or antivirus deletes game files.
This error is usually displayed if Windows Defender or antivirus deletes game files.
Just add game folder to exclusions and reinstall the game.
Just add game folder to exclusions and reinstall the game.


<!--T:5-->
<span class="plainlinks">[https://wiki.bless.gs/index.php?title=Adding_game_to_the_exclusions_of_the_Windows_Defender How to add the game to Windows Defender exclusions]</span>
<span class="plainlinks">[https://wiki.bless.gs/index.php?title=Adding_game_to_the_exclusions_of_the_Windows_Defender How to add the game to Windows Defender exclusions]</span>
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<!--T:6-->
====Your account is invalid====
====Your account is invalid====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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[[File:Your account is invalid.png]]
[[File:Your account is invalid.png]]


<!--T:7-->
Please make sure you enter Latin lower case letters.
Please make sure you enter Latin lower case letters.


<!--T:8-->
If you still keep getting this error, you can request account info to your email, then copy-paste what you received in the game client fields.
If you still keep getting this error, you can request account info to your email, then copy-paste what you received in the game client fields.
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|}


<!--T:9-->
====How to change password====
====How to change password====
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Most of the interactions with account you can make using the '''Services section'''.
Most of the interactions with account you can make using the '''Services section'''.


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To change your password, you need to go to '''Technical issues''' - [https://mu.bless.gs/index.php?page=services&act=chpass Password change]
To change your password, you need to go to '''Technical issues''' - [https://mu.bless.gs/index.php?page=services&act=chpass Password change]
|}
|}


<!--T:11-->
====Haven't received bonuses for voting====
====Haven't received bonuses for voting====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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The main issue, in this case, is that your character doesn't meet the <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Voting_and_requirements requirements]</span>.
The main issue, in this case, is that your character doesn't meet the <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Voting_and_requirements requirements]</span>.


<!--T:12-->
You can check the exact reason if you hover over the '''"i"''' symbol in [https://mu.bless.gs/index.php?page=services&act=charslist Bonuses turnover on the server for 30 days].
You can check the exact reason if you hover over the '''"i"''' symbol in [https://mu.bless.gs/index.php?page=services&act=charslist Bonuses turnover on the server for 30 days].


<!--T:13-->
If you don't see MMOTop vote in this section, most likely, you entered '''account name''' instead of '''character name''', when you voted. To check where the vote was sent, you need to log in to [https://mu.mmotop.ru/en MMOTop website], go to account settings -> [https://mu.mmotop.ru/en/users/votes Votes]
If you don't see MMOTop vote in this section, most likely, you entered '''account name''' instead of '''character name''', when you voted. To check where the vote was sent, you need to log in to [https://mu.mmotop.ru/en MMOTop website], go to account settings -> [https://mu.mmotop.ru/en/users/votes Votes]
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<!--T:14-->
====How to transfer bonuses from web to server====
====How to transfer bonuses from web to server====
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{| class="mw-collapsible mw-collapsed wikitable"
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<!--T:15-->
====Haven't received lottery tickets for the donation====
====Haven't received lottery tickets for the donation====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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<!--T:16-->
====Haven't received bonuses for my referral====
====Haven't received bonuses for my referral====
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{| class="mw-collapsible mw-collapsed wikitable"
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First of all, check the account of your referral is in the [https://mu.bless.gs/index.php?page=services&act=referrals list of your referrals].
First of all, check the account of your referral is in the [https://mu.bless.gs/index.php?page=services&act=referrals list of your referrals].


<!--T:17-->
Now, if he is present in the list, there are two reasons why you haven't received bonuses for his resets:
Now, if he is present in the list, there are two reasons why you haven't received bonuses for his resets:
* The character that reached the reward reset number was bought from the market
* The character that reached the reward reset number was bought from the market
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<!--T:18-->
====How to create Magic Gladiator and Dark Lord?====
====How to create Magic Gladiator and Dark Lord?====
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{| class="mw-collapsible mw-collapsed wikitable"
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To create Magic Gladiator, you need to level any character to '''150 lvl'''.
To create Magic Gladiator, you need to level any character to '''150 lvl'''.


<!--T:19-->
To create Dark Lord - to '''220 lvl'''.
To create Dark Lord - to '''220 lvl'''.
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<!--T:20-->
====How to make reset?====
====How to make reset?====
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{| class="mw-collapsible mw-collapsed wikitable"
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To reset your character you need to have zen. The higher the reset, the more zen you will need. Reset can be made only on the website.
To reset your character you need to have zen. The higher the reset, the more zen you will need. Reset can be made only on the website.


<!--T:21-->
For example, cost of reset on Master server - Zen 200kk * amount of resets.
For example, cost of reset on Master server - Zen 200kk * amount of resets.


<!--T:22-->
[https://mu.bless.gs/index.php?page=services&act=reset Reset service].
[https://mu.bless.gs/index.php?page=services&act=reset Reset service].
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<!--T:23-->
====How many points will I get for each reset?====
====How many points will I get for each reset?====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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For every reset, you get a certain number of permanent stats for your character. The number of permanent stats depends on the server (see reset table):
For every reset, you get a certain number of permanent stats for your character. The number of permanent stats depends on the server (see reset table):


<!--T:24-->
* <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Master_x1 x1 Master]</span>
* <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Master_x1 x1 Master]</span>
* <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Jade_x10 x10 Jade]</span>
* <span class="plainlinks">[https://wiki.bless.gs/index.php?title=Jade_x10 x10 Jade]</span>
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<!--T:25-->
====How to learn a new profession?====
====How to learn a new profession?====
{| class="mw-collapsible mw-collapsed wikitable"
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There are '''3''' professions in total. '''2''' for Magic Gladiator and Dark Lord. To learn a new profession, you need to complete a '''special quest line'''.
There are '''3''' professions in total. '''2''' for Magic Gladiator and Dark Lord. To learn a new profession, you need to complete a '''special quest line'''.


<!--T:26-->
[[File:Screens4.png]]
[[File:Screens4.png]]


<!--T:27-->
[https://forum.bless.gs/index.php?/topic/51846-quest-2-3-profession/ Full information about the quest line]
[https://forum.bless.gs/index.php?/topic/51846-quest-2-3-profession/ Full information about the quest line]
|}
|}


<!--T:28-->
====How to clear PK?====
====How to clear PK?====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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There are 2 ways of clearing PK.
There are 2 ways of clearing PK.


<!--T:29-->
1. Kill monsters. The stronger they are, the faster you will clear PK.
1. Kill monsters. The stronger they are, the faster you will clear PK.
2. Go to Arkania. Divine Statue on the bridge will clear it for some Cash points.
2. Go to Arkania. Divine Statue on the bridge will clear it for some Cash points.


<!--T:30-->
[[File:Divine statue.png]]
[[File:Divine statue.png]]


<!--T:31-->
Statue coordinates: '''224 091'''
Statue coordinates: '''224 091'''
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<!--T:32-->
====Can't see game interface====
====Can't see game interface====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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<!--T:33-->
====Attack speed modified text! What to do with it?====
====Attack speed modified text! What to do with it?====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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This bug happens if you wear an ancient set, that gives your character additional stats. And equipped items require more regular stats.
This bug happens if you wear an ancient set, that gives your character additional stats. And equipped items require more regular stats.


<!--T:34-->
The way to fix it is that you remove all of the equipment from the character and add more regular stats, according to item stats requirements.
The way to fix it is that you remove all of the equipment from the character and add more regular stats, according to item stats requirements.
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<!--T:35-->
====Triple-shot in not working====
====Triple-shot in not working====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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* 25250 - 32767> works.
* 25250 - 32767> works.


<!--T:36-->
Or on the attack speed values:
Or on the attack speed values:
* 0 - 799 > works.
* 0 - 799 > works.
* 800 and higher > doesn't work at all.
* 800 and higher > doesn't work at all.


<!--T:37-->
The only fix currently is to adjust stats accordingly.
The only fix currently is to adjust stats accordingly.
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====Item disappeared====
====Item disappeared====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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====Pets section is not opening in Cash Shop====
====Pets section is not opening in Cash Shop====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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====Can't learn a skill====
====Can't learn a skill====
{| class="mw-collapsible mw-collapsed wikitable"
{| class="mw-collapsible mw-collapsed wikitable"
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Please check again if the skill has any requirements and if your character matches them. If character stats match, you will need to make Marlon quest again to learn a skill.
Please check again if the skill has any requirements and if your character matches them. If character stats match, you will need to make Marlon quest again to learn a skill.


<!--T:41-->
[[Professions]]
[[Professions]]
|}
|}


<!--T:42-->
[[Category:English page]]
[[Category:English page]]
</translate>
</translate>

Revision as of 19:10, 8 May 2024

FAQ & Popular issues

Message wtf or File corrupted

This error is usually displayed if Windows Defender or antivirus deletes game files. Just add game folder to exclusions and reinstall the game.

How to add the game to Windows Defender exclusions

Your account is invalid

Please make sure you enter Latin lower case letters.

If you still keep getting this error, you can request account info to your email, then copy-paste what you received in the game client fields.

How to change password

Most of the interactions with account you can make using the Services section.

To change your password, you need to go to Technical issues - Password change

Haven't received bonuses for voting

The main issue, in this case, is that your character doesn't meet the requirements.

You can check the exact reason if you hover over the "i" symbol in Bonuses turnover on the server for 30 days.

If you don't see MMOTop vote in this section, most likely, you entered account name instead of character name, when you voted. To check where the vote was sent, you need to log in to MMOTop website, go to account settings -> Votes

How to transfer bonuses from web to server

In the Services section, click on Operations with game currency -> Bonuses withdrawal to server.

Haven't received lottery tickets for the donation

To receive lottery tickets you need to withdraw bonuses from the website to the server. You also need to press Withdraw gift tickets in order to withdraw tickets to the game.
If you use web bonuses to buy VIP, you won't get any lottery tickets.

Haven't received bonuses for my referral

First of all, check the account of your referral is in the list of your referrals.

Now, if he is present in the list, there are two reasons why you haven't received bonuses for his resets:

  • The character that reached the reward reset number was bought from the market
  • You already received a reward from his account - you can only get 3 stars reward once for every account

How to create Magic Gladiator and Dark Lord?

To create Magic Gladiator, you need to level any character to 150 lvl.

To create Dark Lord - to 220 lvl.

How to make reset?

To reset your character you need to have zen. The higher the reset, the more zen you will need. Reset can be made only on the website.

For example, cost of reset on Master server - Zen 200kk * amount of resets.

Reset service.

How many points will I get for each reset?

For every reset, you get a certain number of permanent stats for your character. The number of permanent stats depends on the server (see reset table):

How to learn a new profession?

There are 3 professions in total. 2 for Magic Gladiator and Dark Lord. To learn a new profession, you need to complete a special quest line.

Full information about the quest line

How to clear PK?

There are 2 ways of clearing PK.

1. Kill monsters. The stronger they are, the faster you will clear PK. 2. Go to Arkania. Divine Statue on the bridge will clear it for some Cash points.

Statue coordinates: 224 091

Can't see game interface

Our MU has a Cinema mode for making beautiful screenshots. To turn it off, just press "Y" key.

Attack speed modified text! What to do with it?

This bug happens if you wear an ancient set, that gives your character additional stats. And equipped items require more regular stats.

The way to fix it is that you remove all of the equipment from the character and add more regular stats, according to item stats requirements.

Triple-shot in not working

Triple-shot stops to work at the particular Agility points values:

  • 0 - 23200 > works.
  • 23200 - 25250 > doesn't work at all.
  • 25250 - 32767> works.

Or on the attack speed values:

  • 0 - 799 > works.
  • 800 and higher > doesn't work at all.

The only fix currently is to adjust stats accordingly.

Item disappeared

If lost an item due to a bug in the game, reconnect, or after sharing your password, please create a topic on our Forum using the Form

Pets section is not opening in Cash Shop

This issue occurs in Dark Lord characters. To fix it, you need to unequip Horse and Raven from your character and reopen the store.

Can't learn a skill

Please check again if the skill has any requirements and if your character matches them. If character stats match, you will need to make Marlon quest again to learn a skill.

Professions